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Services for private and business customers

Logo Technikhilfe Hamburg

Technical support in a new way

SERVICES

You have an Apple or Android smartphone and would like to get to know the functions and options better. Booked by people who are not technically savvy. The duration of the training is individually tailored to your needs.

Smartphones

01

No matter what smart devices you would like to have set up, I will take care of it. Often booked by people who want to equip their apartment or house in a “smarter” way.

Laptop, PC, Tablet or Smartwatch

02

You are a small or solo entrepreneur and would like to improve your workflow and, for example, switch to Office 365 so that you can use the full functions of Exchange mail, appointment coordination, communication software (teams), etc.

Home Office

03

"Hello dad, I have a new cell phone number, please transfer me €5,000" - who doesn't know these spam attacks on all technical devices. How do you recognize spam emails and the like, who can you contact if your phone has been “hacked”. I offer this and much more in an approximately 2 hour training course. (online and face-to-face possible)

Security

04

According to statistics, the age group 50 and over has difficulty using new technology. At the same time, unfortunately, school children are hardly taught any media skills content.

That's where I start. Group training for those who want to feel more confident in using new technology.

Groups

05

Start 05.02.2024:

Initiative "Technikhilfe Hamburg"

Isn't it finally time for everyone to be able to keep up with digitalization in a self-determined way?

Technikhilfe Hamburg is an offer aimed at older people or anyone who has difficulties with modern technology. The aim is to reduce the digital divide through personal support and guidance and to enable those affected to participate in digital life.

Did you know?

Info

The proportion of smartphone users in the population in Germany will be around 81.1 percent in 2022. Almost every German under 50 years old uses a smartphone. In the 14 to 49 age group, smartphones have become indispensable, with a user share of over 95 percent. (Source: Statista.de)

My working approach using the “smartphone” example

approach

It's hard to imagine life without technical devices these days. The increasingly sophisticated devices can now do more than you might think. Just imagine losing your smartphone. Suddenly all of life is wiped out. This is certainly true if there is no adequate backup. Especially the generation that grew up with push-button telephones often feels overwhelmed by modern technology. The moment your children begin to explain the world of technology to you makes you painfully realize this fact. Older people are often completely overlooked in this context. Nowadays, smartphones can provide life-saving help in certain situations if they are set up correctly. This is exactly where I start. I will assist you with your purchase decision, setup and introduction of your device.

Why to choose me

BENEFITS

In the first step, I get an overview and we discuss together what seems to make the most sense for you. Everything on a personal level.

personal

Except for group training, I rely on individual pricing. The most expensive product is not always the best choice for you.

fair

After the setup, I will of course still be available to answer support questions to a certain extent. A short online appointment is often enough.

reliable

Now it´s about your experience

TESTIMONIALS

Setting up the entire Office 365 package with Exchange connection and appointment management.

Technical support when setting up Office 365 including Exchange connection and Teams

Support in the implementation of social media channels.

Your Questions-answered

FAQ

  • When do the group trainings take place?
    The group training courses for seniors and people who are not technically savvy take place regularly in various locations in Hamburg. In order not to miss any appointments, please register your email address to receive the newsletter.
  • Are the group training courses also available in other cities?
    Since I am at home in Hamburg, the training mainly takes place in Hamburg. Of course I would also be happy to come to you. If you invite your friends and acquaintances, the costs can be allocated to the number of participants and it is worth traveling to you. Please feel free to ask using the contact form.
  • Where do the group training courses for children and young people take place?
    The training courses on the subject of media literacy are only carried out upon direct booking. If you would like to offer group training at your school, youth center or similar, please contact me using the contact form.
  • How much does training cost?
    This is completely individual and is calculated based on the number of participants and the content to be conveyed. On average, a training course lasts approx. 2 x 45 minutes and costs €250 net for 10 participants (Hamburg area).

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Let´s Get

in Touch!

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Questions?

  • The group training courses for seniors and people who are not technically savvy take place regularly in various locations in Hamburg.

    In order not to miss any appointments, please register your email address to receive the newsletter.

  • Since I am at home in Hamburg, the training mainly takes place in Hamburg. Of course I would also be happy to come to you. If you invite your friends and acquaintances, the costs can be allocated to the number of participants and it is worth traveling to you. Please feel free to ask using the contact form.

  • The training courses on the subject of media literacy are only carried out upon direct booking. If you would like to offer group training at your school, youth center or similar, please contact me using the contact form.

  • This is completely individual and is calculated based on the number of participants and the content to be conveyed. On average, a training course lasts approx. 2 x 45 minutes and costs €250 net for 10 participants (Hamburg area).

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